April 22, 2024 | Circular No. 11662

Dear Member,

Further to CL 11661, CBSA advised late Friday afternoon that the implementation of its new electronic revenue management program, also known as CARM, will be delayed by five months until October 2024.

According to the notice issued by CBSA, the postponement is due to the strike vote activity now underway by the Public Service Alliance of Canada, and the possible impact that a positive strike vote would have on CBSA’s ability to support stakeholders as they start using the CARM system.

We will revert to members once a more exact implementation date for October 2024 has been announced, but in the meantime, we continue to encourage carriers and agents who import goods into Canada (even if only occasionally) to register for the CARM portal at their earliest convenience.


Karen Kancens
Vice President